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Terms of Service

Last Updated: 2025-01-10

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1. Acceptance of Terms
By accessing or using the website kibofoodstation.ca ("Site") operated by Kibo Food Station, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, you must not use this Site.

 

2. Eligibility

To use our website and services, you must:

  • Be at least 14 years of age to use this Site. 

  • If you are under 14, you may use this Site only with the consent and supervision of a parent or guardian. 

  • By using the Site, you represent and warrant that you meet these eligibility requirements.

 

3. Orders and Confirmation

Placing Orders

  • We recommend placing your order as early as possible to ensure availability.

  • All orders must be confirmed and finalized at least 48 hours prior to the event.

  • After receiving your order, we will send a confirmation with the details or a quote, if applicable.

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Order Adjustments

  • If changes are needed after confirmation, please contact us promptly.

  • We may not be able to accommodate adjustments made too close to the event date.

 

4. Deposits and Payments

Deposit Requirement

  • A 30–50% deposit of the total cost is required to secure your order.

  • Deposits are non-refundable for cancellations made less than 48 hours before the event.

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Payment Terms

  • Full payment must be made before the event unless otherwise agreed.

  • Accepted payment methods include e-Transfer or EFT (Electronic Funds Transfer).

 

5. Cancellation and Refund Policy

Cancellation Deadlines

  • For small orders: You can cancel up to 24 hours before the event at no charge.

  • For large events: Cancellations must be made 48 hours before the event.

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Late Cancellations

  • A 50% charge will apply for cancellations made after the above deadlines.

 

6. Delivery and Pick-Up

Delivery Services

  • Orders can be delivered to your location for an additional fee based on distance.

  • A 1-hour delivery window is required for all deliveries.

  • Delivery fees will be calculated and confirmed at checkout.

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Pick-Up Services

  • You can request to pick up your order at selected Kibo locations. To arrange for pick-up, please let us know when placing your order.

 

7. Event Supplies and Staffing

  • We can provide basic supplies such as utensils, napkins, and plating.

  • Additional services, including staffing and table setup, are available upon request.

  • Contact us to discuss specific event needs and available options.

 

8. Use of the Website

  • You agree to use our website only for lawful purposes.

  • You may not interfere with the website’s functionality, introduce malicious software, or use it to send unauthorized communications.

 

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Kibo Food Station or its licensors and is protected under Canadian copyright laws. You may not reproduce, modify, or distribute any content without our prior written consent.

 

10. Privacy

Your use of our website and services is subject to our Privacy Policy. By using our website, you consent to our collection, use, and disclosure of personal information as outlined in the Privacy Policy.

 

11. Liability Disclaimer

  • We strive to ensure the accuracy and reliability of the information on our website but cannot guarantee that it is error-free.

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.

 

12. Indemnification

You agree to indemnify and hold Kibo Food Station harmless from any claims, damages, or expenses resulting from your use of our website or breach of these Terms.

 

13. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes shall be resolved exclusively in the courts of Ontario.

 

14. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated Terms.

 

15. Contact Us
If you have any questions regarding these Terms of Service, please feel free to reach out to us at info@kibofoodstation.ca.

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